Restaurant Manager (Steak House)
Qualifications:
- Bachelor's degree in Business Administration; hospitality management or culinary schooling is a plus
- Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Managerial similar role
- Proven customer service experience as a manager
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Familiarity with restaurant management software, like OpenTable and PeachWorks
- Strong leadership, motivational and people skills
- Acute financial management skills
- BSc degree in Business Administration; hospitality management or culinary schooling is a plus
Responsibilities
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
Job Types: Full-time, Permanent
Salary: From Php20,000.00 per month
Benefits:
- Pay raise
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Flexible shift
- Holidays
- Overtime
- Shift system
- Weekends
Supplemental pay types:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- Plaridel, Bulacan: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Restaurant Manager: 2 years (Preferred)
Language:
- English (Preferred)
